Returns & Exchanges
At Moments Wellness, we want you to feel as good as you look. If your purchase doesn't perfectly fit your lifestyle, we offer a seamless 30-day return and exchange policy for all unworn apparel in its original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
- 3.Package and Ship
Securely pack your items in their original condition and drop off the package at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.